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Client Onboarding for Accounting & Bookkeeping Firms. Save time and reduce errors with Seamlss’s comprehensive identity verification, onboarding and engagement tools.

Get it right the first time, every time! 

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  • AML and identity checks

AML checks built into onboarding, not bolted on afterwards

Most of what you need for AML is already captured when a client onboards. Seamlss adds the AML-specific pieces on top: identity verification through the DVS, PEP and sanctions screening, and beneficial ownership. It's recorded as you go, so the record is there when you need it.

Client Verification

Securely verify your clients' identities

Verify a client's identity while they onboard, using the secure source document option or a DVS check through Stripe Identity. Seamlss deletes the ID documents automatically after 14 days and keeps a log of the check for your firm.

Seamlss client verification with Stripe Identity ensuring secure and compliant onboarding
Seamlss Verifications with Stripe Identity

Clients engagement done

Confirm client details and annual engagement letters with just a few clicks!

Automate the process so you never miss an annual engagement again. Track your progress and know exactly which clients have been contacted and when. Whether you're a small firm or a large enterprise, Seamlss makes it easy to stay on top of your re-engagement game.

Try it out today and see the difference it can make for your business.

Seamlss Agent Linking

ATO Agent Linking Made Easy

Avoid the complexities of ATO Agent linking for clents. Seamlss simplifies your Agent Linking process for clients to easily connect you with your firm effortlessly. Plus you can get our free PDF download and watch our webinar on Client Agent Linking.

Seamlss Agent Linking simplifies the ATO client linking process for effortless compliance
Seamlss lead management dashboard to track, manage, and convert leads effortlessly

Streamline Your Lead Management

Seamlss makes it simple to track, manage, and convert leads, all in one place.

Our lead management tools allow you to categorise, sort, and automate follow-ups so you can focus on what matters: growing your business. Whether you're handling a handful of leads or hundreds, Seamlss keeps your pipeline running smoothly, ensuring no lead is left behind.

Secure Ethical Clearance

Turn ethical clearance from a roadblock into a two-click process.

Clearance requests don’t need to be slow, messy, or risky. Seamlss automates the process so requests go out in clicks, responses come back securely, and every step is logged for compliance. That means faster onboarding, less admin, and no stress about missing requirements.

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Accountants that trust us:

Google
Petra King profile picture
Petra King
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great system for onboarding, managing leads and building your own tax forms. The team is also very helpful!
Google
Warren Maris profile picture
Warren Maris
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The app is pretty damned good, but the fact that the People at Seamlss are prepared to listen to our ideas for tweaks and implement them quickly gets them the gong.
Google
Daniel Heness profile picture
Daniel Heness
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always very prompt support reply. We use this software for client onboarding as a firm with 900+ clients - it saves a lot of time
Google
Jessa Villegas profile picture
Jessa Villegas
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I can't say enough about how amazing Clayton and his team are. Whenever we need anything for the website, they’re always quick to jump in and get things done. The website itself is great, and while there are some occasional latency issues, it's clear the team is committed to continually improving things.
Google
Dante Garcia profile picture
Dante Garcia
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Saved me hours onboarding new clients.
Google
Daniel DB profile picture
Daniel DB
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic easy to use software to onboard your new & existing clients (& even all their entities), with great fast responses from Clayton & Daniel if ever needed. I've been using Seamlss for over 1 year now and it makes this task of collecting personal details(and slots them into Xero Tax), performs the ID check, plus it gets our Engagement letter(s) (all e-signed). It makes this normally clunky admin process, so stress free. Great Idea, it works very well!
Google
Lemonade Beach profile picture
Lemonade Beach
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Love, love, love Seamlss. I don't know how we coped with onboarding before discovering Seamlss - it's great. Also appreciate the updates to software for changes in regulation that inevitably occur such as Agent Linking, changes in ID verification etc. If you're a firm using XPM don't hesitate in signing up and implementing - you won't be disappointed
Google
Electra Frost profile picture
Electra Frost
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Adopting Seamless gave our accounting practice a comprehensive and efficient workflow process for onboarding clients, literally out of the box. It's particularly great for gathering details for multi-entity clients and, with customisable forms, scoping their requirements upfront. Once the client enters their details,we can meet our obligations to verify ID and get engagement terms accepted ASAP, then can push the details through to XPM and use forms submitted to prepare a relevant service proposal. Without Seamlss, managing this intricate process would make accepting new clients unviable for our practice. We are grateful for the support they've given us too. Highly recommend.
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Streamline Your Client Onboarding Process for Accounting & Bookkeeping Firms

Streamline your onboarding process and reduce admin time with Seamlss – Collect client data, verify identity, and inject directly into XPM in 4 simple steps.

View our online demo now.

Quick 4 Step Process

Step 1 : Enter client basic details or automate it with Zapier or your custom Seamlss Lead Generation page and click to send to the client. 

Step 2 : Team member adds client to ATO portal

Step 3 : Team member Confirms Identity and logs it in Seamlss for ATO and TPB requirements.

Step 4 : Team member sends data to Xero Practice Manager or copies into external practice management tool.

With Seamlss, clients receive a secure email with a direct link to key in, upload and manage their own data. You’ll save time on admin and clients will love the easy-to-use portal.

Ditch the old ways of onboarding

Speed, accuracy and data security are ways to enhance client loyalty and experience.

Easy Client Onboarding

Streamline your client onboarding process with our user-friendly platform, making it easy for clients to provide their information and reducing the need for manual data entry.

Secure Identity Verification

Ensure your clients' identities are verified securely and reliably with our robust verification system that employs bank-level encryption and two-factor authentication.

Xero Practice Manager Integration

Seamlessly integrate with Xero Practice Manager to enhance your workflow and eliminate data entry errors while keeping all your client information up to date.

Customisable Engagement Templates

Put your own terms into your engagement letter, and each client e-signs it as part of onboarding.

Bulk Identity Checks

Save time and effort with our bulk importer feature, allowing you to perform multiple identity checks simultaneously and manage your clients more efficiently.

Client-Friendly Interface

Our intuitive, client-friendly interface makes it a breeze for your clients to provide their information and complete the onboarding process, enhancing their overall experience with your firm.

Onboard into Xero Practice Manager

Seamlss is a Xero Connected App, integrating seamlessly with Xero Practice Manager for efficient client management

We're Xero App Partners

Confidence to connect to Xero Practice Manager

FAQ

Seamlss is client onboarding, identity verification and AML software for Australian accounting and bookkeeping firms. Through one link, clients give you their details and documents, verify their identity and e-sign your engagement letter. Their details then sync to Xero Practice Manager.

Accounting and bookkeeping firms in Australia, and in particular the owners and partners who carry the risk of taking on a client and sign the engagement letter.

Instead of chasing documents by email and rekeying details from PDF forms and spreadsheets, you send the client one request. They enter their own details, upload documents, complete the identity check and sign the engagement letter. Your team reviews the result.

Yes. AML checks are built into onboarding: identity verification, PEP and sanctions screening, and beneficial ownership, with adverse media screening inside the risk assessment tool. Clients answer questionnaires that feed the risk assessment. Your firm still makes the determination, and Seamlss records it. AML tools are available on paid plans.

Two factor authentication for firms and clients, and a client has to sign in before a request opens. Seamlss has an ISO 27001 aligned security posture and is working towards ISO 27001 audit readiness using Vanta; it is not certified. ID documents are deleted automatically after 14 days, with a log of the check kept for your firm. More on the security page.

Seamlss verifies a client’s identity using the source document option or a DVS check through Stripe Identity, and keeps a log of the check. Your firm still decides whether a check meets its obligations.

Yes. Add your own terms and conditions, and each client e-signs the engagement letter as part of onboarding.

A current web browser, such as Chrome, Firefox, Edge or Safari, and an internet connection. There is nothing to install.

Start the 14 day free trial. No credit card is required, and the in-app help takes you through setup. AML tools are available on paid plans.

The help centre has a guide for each part of Seamlss, and you can reach the team through the contact page.

Each year Seamlss sends clients a request to confirm their details and e-sign the new engagement letter, and shows you which clients have been contacted and when. You can send re-engagements in bulk, including clients imported from Xero Practice Manager.

Client details collected in Seamlss sync to Xero Practice Manager, and jobs created in Seamlss land in XPM. Your team does not rekey them. Through Zapier, a request can start from another tool, such as a booking calendar.

Yes. Import clients in bulk, including from an XPM export, and run identity checks across them together rather than one at a time. The in-app help shows how.

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