---
title: Responding to Clearance Requests
description: Respond to an Ethical Clearance request received through Seamlss. Review the request, attach your client records, set the transfer options, and return the response through a secure link.
url: "https://seamlss.com.au/help/responding-to-clearance-requests/"
updated: "2026-09-04"
category: Ethical Clearances
---

# Responding to Clearance Requests

When another firm asks your firm for clearance on a client, the request arrives by email with a secure link. You do not need a Seamlss account to respond.

## How it works

The link opens the request, showing which firm is asking, the client, and the entities they need a response on. You give an outcome for each entity, add any documents or notes, and submit. You can save a partial response and come back to it.

Access is protected and the link is time limited, so a forwarded email does not become an open door to client information.

## Doing it

Guidance is built into the response screen itself, next to each step.

For the wider picture, see the [Ethical Clearances overview](https://seamlss.com.au/help/seamlss-ethical-clearances-overview/).